Following a recent unannounced Promise Assurance Inspection, we’re proud to share that Buchanan House has maintained its Grade 5 inspection result!
During the visit, inspectors spent time talking with young people, staff, managers and external professionals, observing day-to-day life and... reviewing practice across the home. What stood out throughout was how strongly children and young people’s voices sit at the heart of care.
Young people spoke about staff taking the time to really know them, listening to them, and being there when they need support, with one young person sharing that staff are “welcoming and will give me a hug if I need it.”
The inspection also recognised the nurturing, individualised care provided at Buchanan House. Care planning was described as person-centred, thoughtful and rooted in a deep understanding of each young person’s strengths, needs and experiences, helping to create a safe space for healing and growth.
Behind this is a committed, well-supported staff team, led by compassionate management and grounded in trauma-informed practice. Staff were described as feeling valued and supported, with strong training and development in place to help them continue doing their best work for young people.
This inspection reaffirmed that Buchanan House continues to provide care that is safe, relationship-based and aligned with the foundations of #ThePromise — keeping young people at the centre of every decision.
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Moore House Group
1 weeks ago
Happy New Year from everyone at The Moore House Group! We want to send our warmest wishes to our young people, families, staff, and partners. ✨
2026 is shaping up to be a very exciting year for us as an organisation and we can't wait to see what we will achieve together over the ...next twelve months!
But for now, however you’re celebrating, we hope you have a fantastic start to the new year. 🎉
Moore House Group
2 weeks ago
Following a recent unannounced Promise Assurance Inspection, we’re proud to share that Buchanan House has maintained its Grade 5 inspection result!
During the visit, inspectors spent time talking with young people, staff, managers and external professionals, observing day-to-day life and... reviewing practice across the home. What stood out throughout was how strongly children and young people’s voices sit at the heart of care.
Young people spoke about staff taking the time to really know them, listening to them, and being there when they need support, with one young person sharing that staff are “welcoming and will give me a hug if I need it.”
The inspection also recognised the nurturing, individualised care provided at Buchanan House. Care planning was described as person-centred, thoughtful and rooted in a deep understanding of each young person’s strengths, needs and experiences, helping to create a safe space for healing and growth.
Behind this is a committed, well-supported staff team, led by compassionate management and grounded in trauma-informed practice. Staff were described as feeling valued and supported, with strong training and development in place to help them continue doing their best work for young people.
This inspection reaffirmed that Buchanan House continues to provide care that is safe, relationship-based and aligned with the foundations of #ThePromise — keeping young people at the centre of every decision.
Moore House Group
2 weeks ago
Merry Christmas everyone! 🎅
At this special time of year, we would like to wish our young people, families, carers, colleagues, and partners a wonderful Christmas day! Thank you for being part of our community and for all your hard work this year.
From all of us at Moore House ...Group, may your holidays be merry, bright, and full of cheer. ✨